Terms & Conditions

Privacy Policy for FreshRides Detailing

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 Updated: 10/08/2024

 

At FreshRides, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] or use our services.

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Information We Collect

We may collect personal information that you provide directly to us, including but not limited to:
- Name
- Email address
- Phone number
- Address
- Payment information (when applicable)
- Vehicle information

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How We Use Your Information

We use the information we collect for various purposes, including:
- To provide and maintain our services
- To process transactions and send you confirmations
- To communicate with you, including responding to inquiries
- To send promotional materials and newsletters (you can opt out at any time)
- To improve our website and services based on user feedback
- To comply with legal obligations

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Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following situations:
- With service providers who assist us in operating our business (e.g., payment processors, marketing services)
- To comply with legal obligations, respond to subpoenas, or protect our rights and property
- In connection with a merger, acquisition, or sale of all or a portion of our business

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Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

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Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to rectify inaccurate or incomplete data
- The right to request deletion of your personal information
- The right to object to processing or request restriction of processing

To exercise these rights, please contact us using the information below.

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On-Site Service Terms

We require payment to be made in full on the day the service is completed. You will be sent multiple reminders to make this payment.

We reserve the right to request payment in full if a client has canceled multiple times, as a condition for their rescheduling. We reserve the right to refuse service to clients if scheduling or payment terms are not respected. We reserve the right to alter or amend a booking time/date without penalty but wherever possible will let the client know of alternative arrangements upon notification.

We reserve the right to alter a booking or move a booking in accordance with weather conditions, poor health of staff, and/or equipment failure without penalty to the company, but wherever possible will let the client know of alternative arrangements upon notification.

For your safety please keep a safe distance, at least 10-15 feet away from our work area to avoid any trip or slip hazards. If you need to speak to us while we are working on your vehicle please make sure to get our attention from a distance. We try to pay attention to our surroundings but don’t want you to get hurt by tripping over hoses, cords, and other hazards.

We expect all clients to properly communicate the condition of their vehicle before our technicians arrive. If upon arrival, our technicians have reason to believe the client hid conditions such as urine, feces, semen, mold, mildew, and other hazardous substances, Archer’s reserves the right to request partial payment at our discretion without completion of the job. This is to ensure a safe work environment, and keep our technicians from being taken advantage of.

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Photo / Video Rights

When scheduling services with FreshRides, you give us the right to post photos and videos of your vehicle before, during, and after the service is performed. Our company has a social media presence online, so your vehicle may find its way onto the internet. We will not identify our clients by name without their permission beforehand. We will also not include license plates or home addresses without client’s permission beforehand. If you have any concerns related to our use of media, please let us know prior to service and we will happily accommodate.

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Vehicle Inspection/Condition

FreshRides will complete a pre-inspection with the client before beginning any work on the vehicle. At this time, our technicians will notify the client of any concerns they may have. The client is responsible at this moment to explain to the technician what they desire out of the detail.

FreshRides is not responsible for the condition of the surfaces of the vehicle prior to any services rendered. Any existing scratches, cracks, or other damage will be visible through a coating or paint protection, and such surface damage or imperfections may damage the protection applied and cause the protection to fail prematurely. We reserve the right to refuse any work or vehicle for any reason.

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Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with a revised effective date. We encourage you to review this Privacy Policy periodically for any updates.

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Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

FreshRides Detailing  

Connor Bejin
connorbejin1@gmail.com 

706-362-6242